Remote Support Services

Man repairing a large machine with tools.

Access to DTF Tech Gurus

The DTF Tech Gurus offer top-notch DTF technical support. Wondering how to access our network? We can assist with DTF printer troubleshooting through phone calls and provide remote assistance for printers, guiding you through your issue step by step. (Hourly rates may apply.)

Medical or laboratory fluid pumps and tubes setup.

Access to Parts & More

Access to DTF Tech Gurus

Have you ever experienced a situation where you're aware of the issue with your printer, yet struggle to find the necessary part? Don't overpay or risk ordering the wrong component—let Tech Gurus help you navigate this process. Whether you need DTF printer troubleshooting or DTF technical support, we either have the parts in stock or can guide you to the most economical and reliable options. Plus, our remote assistance for printers ensures you receive the help you need without hassle.

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A wide-format flatbed printer with visible ink cartridges.

What Printers we work on

Access to DTF Tech Gurus

What Printers we work on

The Binterjet printer, also known as X5 DTF, Velox Plus, Velox, Spartan, and Nusign, is manufactured in Indonesia. Although different names and wraps are used to differentiate these printers from competitors, it's important to note that many of them come from the same plant. If you're experiencing issues, we're here to help with DTF printer troubleshooting and can provide DTF technical support. Additionally, we offer remote assistance for printers to ensure you're up and running smoothly. Reach out to us for assistance!

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Transform Your Field Service Operations with DTF Tech Gurus

Our team of technicians has been assisting hundreds of customers across North America with DTF printer troubleshooting and DTF technical support. With our remote assistance for printers, we can resolve your issues quickly—eliminating the need for a technician to visit your facility. We understand that waiting days or weeks for a technician to arrive is frustrating, and the added cost of travel expenses can be steep. At DTF Tech Gurus, our goal is to get you back to printing high-quality results as quickly as possible.

Frequently Asked Questions

Please reach us at marketing@dtftechgurus.com if you cannot find an answer to your question.

Do you work on our printer?

There are a couple different names for the Binterjet printer which is manufactured in Indonesia (X5 DTF, Velox Plus, Velox, Spartan, Binterjet, Nusign and many more names). Many have put different names, wraps, etc to make their printer look different from the competitor, but at the end of the day, many of these units are manufactured in the same plant. If your printer is set up with BYHX boards, chances are we can work on it. Just let us know where you got your printer and the model. We'll let you know if we can help with the service.

Can I just give you a call?

Many times our technicians are on the road so the best way to contact us is through the contact us page. We'll call you back, don't worry we aren't selling your contact info, we don't have a dedicated person waiting for calls.

What are your rates?

For on-site service our technicians charge $1200 a day plus expenses. If you are going to work on the machine yourself but would like remote service from our technician it is $100 per hour (minimum of 1 hour-payment in advance) Customers of Imperialdtf.com may qualify for free remote service.

I'm new to DTF Where Can I go For Help?

Our technicians will go to shops for training and we also do consulting, but we do charge $1200 a day. If you are looking for resources we have numerous articles on our blog or check out Imperial DTF's Complete Guide to DTF Printing

Contact Us

Send us a message and let us know how you'd like to contact you.

Yes, we want to talk with you on the phone regarding DTF printer troubleshooting, but first, let's check if we can assist with the printer you have. We don’t post our phone number to avoid being inundated with calls from salespeople looking for technical support. We prefer to provide remote assistance for printers when needed. (No offense to salespeople.)

DTF TECH GURUS

marketing@dtftechgurus.com

Hours

Mon	08:00 am – 05:00 pm
Tue	08:00 am – 05:00 pm
Wed	08:00 am – 05:00 pm
Thu	08:00 am – 05:00 pm
Fri	08:00 am – 05:00 pm
Sat	Closed
Sun	Closed

Remote Support Services

Access to DTF Tech Gurus

Access to DTF Tech Gurus

Access to DTF Tech Gurus

Access to Parts & More

Access to DTF Tech Gurus

Access to DTF Tech Gurus

What Printers we work on

Access to DTF Tech Gurus

What Printers we work on

"Alone we can do so little; together we can do so much"

Transform Your Field Service Operations with DTF Tech Gurus

Frequently Asked Questions

Contact Us

Drop us a line!

Send us a message and let us know how you'd like to contact you.

DTF TECH GURUS

Hours

Remote Support Services

Access to DTF Tech Gurus

Access to DTF Tech Gurus

Access to DTF Tech Gurus

Access to Parts & More

Access to DTF Tech Gurus

Access to DTF Tech Gurus

What Printers we work on

Access to DTF Tech Gurus

What Printers we work on

"Alone we can do so little; together we can do so much"

Transform Your Field Service Operations with DTF Tech Gurus

Frequently Asked Questions

Contact Us

Drop us a line!

Send us a message and let us know how you'd like to contact you.

DTF TECH GURUS

Hours

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